SUNAURA MACHINERY

Contact SunAura Machinery — Get a Quote & Factory Visit

Home › Products › Contact SunAura Machinery — Get a Quote & Factory Visit
Customer Service

Contact SunAura Machinery

Get a quote, schedule a factory visit, or talk to our engineering team. We respond to every inquiry within 24 hours.

Our Team

Contact Our Team

Talk directly with our sales, marketing and after-sales team. No call center, no middleman.

E

Ethan

International Sales Manager
SunAura Machinery
+86 136 4542 9121 [email protected] Chat on WhatsApp
M

Monica

International Marketing Director
SunAura Machinery
+86 184 5426 9031 [email protected] Send E-Mail
C

Caroline

After-Sales Support Manager
SunAura Machinery
+86 131 5323 3342 [email protected] Send E-Mail

Response Time

WhatsApp:within 2 hours
E-mail:within 24 hours

Spare parts, remote troubleshooting, and on-site commissioning — long after the sale.

Factory Visit

Building 2, No. 407, Huaihe West Road, Huangdao District, Qingdao, China

Get a Quote

Send Us an Inquiry

Tell us your product, throughput, and packaging format — we’ll come back with a tailored proposal.

    Why Contact Us

    • ✓Direct engineer reply
    • ✓No middleman markup
    • ✓Factory-direct pricing
    • ✓Custom machine design
    • ✓Global shipping & installation
    • ✓24-hour response SLA

    24 Hours Promise

    Every inquiry reaches a real engineer within 24 hours — not a ticket queue.

    E-mail Us Directly

    Manufacturing Partner

    100+ countries exported. One factory, one engineering team, one point of contact.

    About SunAura
    FAQ

    Quick Answers

    Most-asked questions, answered in plain English.

    What’s the lead time?

    Standard machines 30–45 days; custom lines 60–90 days.

    Read more →

    Do you provide installation?

    Yes — on-site installation, operator training, and commissioning worldwide.

    Read more →

    Can you customize machines?

    We design around your product, packaging format, and factory layout.

    Read more →

    What warranty do you offer?

    12 months / 2000 hours warranty, plus lifetime technical support.

    Read more →

    How do I get a quote?

    Send your product details and throughput — we reply within 24 hours.

    Read more →

    Which payment terms?

    T/T, L/C at sight, and flexible milestones for larger projects.

    Read more →
    We use cookies to improve your experience on our website, analyze traffic, and personalize content. By browsing this website, you agree to our use of cookies. Learn more