Privacy Policy

Last updated: September 16, 2026

Sunaura Machinery (“we”, “us”, or “our”) operates the sunauramachinery.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data.

1. Who We Are

We are Sunaura Machinery, a packaging machine manufacturer based in Qingdao, China. Our website address is: https://sunauramachinery.com

2. Data We Collect

When you visit our website, we may collect certain information about you, including:

Personal information you provide: When you submit our contact form or request a quote, we collect your name, email address, phone number, company name, and message content.
Usage data: We may automatically collect information about how you access and use the website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. How We Use Your Data

We use the data we collect for the following purposes:

To respond to your inquiries and provide product quotes
To send you technical information and product updates (if you opt in)
To improve our website and customer experience
To analyze website traffic and usage patterns
To comply with legal obligations

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device. You can choose to accept or decline cookies through your browser settings.

The cookies we use include:

Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors use our website (Google Analytics)
Preference cookies: Remember your settings and preferences

5. Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who help us operate our website (e.g., hosting, analytics)
Law enforcement or regulatory authorities when required by law
Professional advisors (lawyers, accountants) under confidentiality agreements

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have certain data protection rights, including:

The right to access, update, or delete your personal information
The right to rectification if your data is inaccurate or incomplete
The right to object to our processing of your personal data
The right to request restriction of processing
The right to data portability
The right to withdraw consent

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected] WhatsApp: +86 136 4542 9121 Address: Qingdao, China